The Luxury Wood Company
https://www.luxurywood.co.uk/
The Luxury Wood Company is the UK’s leading supplier of premium heating fuels such as kiln dried logs, wood pellets, heat logs and peat. We offer free delivery to most of the UK and competitive rates on all forms of solid fuel.
A deeper dive into luxurywood.co.uk
Common questions asked about www.luxurywood.co.uk
1. What is the delivery time for products purchased from Luxury Wood?The delivery time for products purchased from Luxury Wood is within 10 working days. We strive to ensure that your order is delivered to your address as quickly as possible. If you have any specific delivery requirements or need further assistance, please feel free to contact us.2. Do you offer free delivery?Yes, we offer free delivery for all orders placed on our website. The total cost of your order will include the price of the products and any applicable taxes, with no additional charges for shipping. We aim to provide a seamless shopping experience for our customers, and free delivery is part of that commitment.3. Can I track my order?Yes, you can track your order by contacting our customer service team. They will provide you with the necessary information to track the progress of your delivery. We understand the importance of knowing the status of your order, and we are here to assist you every step of the way.4. What payment methods do you accept?We accept various payment methods, including credit/debit cards and PayPal. When placing your order, you will have the option to choose the payment method that is most convenient for you. Rest assured that all transactions on our website are secure and your personal information is protected.5. Can I return or exchange a product?Yes, we have a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return the product within a specified timeframe for a refund or exchange. Please refer to our Returns and Exchanges page for more information on the process and any applicable terms and conditions.
Some reasons to choose luxurywood.co.uk
Fast DeliveryThe company offers delivery within 10 working days, ensuring that customers receive their products in a timely manner.Free Call ServiceCustomers can contact the company for free using both mobiles and landlines, making it convenient and cost-effective to get in touch.Inclusive VATAll prices listed on the website include VAT, eliminating any surprises or hidden costs for customers.Wide Range of ProductsThe company offers a diverse selection of products, including firelighters, kindling, fuel samples, dowels, fixings, and more, catering to various customer needs.Quality MaterialsThe company provides high-quality materials such as kiln-dried hardwoods, green oak sleepers, and grade B oak timber, ensuring that customers receive durable and reliable products.
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Telephone
01156971118
UK (Hall Green, Birmingham) based business - established in 2011 - providing wood heating fuels for sale. Website includes e-commerce facilities, delivery and returns information (within terms and conditions), associations belonged to, testimonials, full contact details including company registration and VAT numbers.
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Signals of trust found on website
- Testimonials found
- Full company contact address and
phone number found
- Associations found
- Delivery information found
- Returns policy found
- Terms and conditions found
- Company registration number found
- Company VAT number found
- Company established in 2011
- Website secured by SSL certificate
Information on how we determine signs of trust
Company address
Manor Business Park Retford DN22 0LG United Kingdom
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Average score of 4.55 from 2708 reviews
"Great service and fast delivery, will definitely buy from you next time i need wood pellets."
"Quick service, well priced. Products I have purchased have been of good quality "
"Super quality logs best I've ever had with a quick delivery will be using again many thanks ?? "
"This is my second order with The Luxury Wood Co. I originally ordered 40 netted log baskets which lasted me nearly 3 years. First class wood, good price and came quicky after the order. Will order again."
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