Single beds

A deeper dive into mattressman.co.uk

Common questions asked about www.mattressman.co.uk

1. What is the return policy for mattresses purchased from Mattressman?

Mattressman offers a 100-night sleep trial on all mattresses, allowing you to try out your new mattress in the comfort of your own home. If you're not completely satisfied, you can return it for a full refund or exchange within this period. The mattress must be in its original condition and packaging to be eligible for return.

2. Can I get a mattress delivered to my home?

Yes, Mattressman offers fast delivery on all their mattresses. They aim to deliver within 1-3 working days, so you can start enjoying your new mattress as soon as possible. Delivery is free for orders over £100 within mainland UK.

3. Do you offer any warranties on your mattresses?

Yes, Mattressman offers a manufacturer's warranty on all their mattresses. The length of the warranty varies depending on the brand and model of the mattress. You can find the specific warranty information on the product page of each mattress.

4. Can I customize the size of my mattress?

Yes, Mattressman offers custom size mattresses. If you have a non-standard bed frame or require a specific size, you can contact their customer service team to discuss your requirements and they will be able to assist you in finding the right mattress size for your needs.

5. Are your mattresses suitable for people with allergies?

Yes, Mattressman offers a range of anti-allergy mattresses. These mattresses are specially designed to reduce the risk of allergens such as dust mites, mold, and bacteria, making them suitable for people with allergies or asthma. You can find the anti-allergy mattresses under the 'Anti-Allergy & Disturbance' category on their website.

Some reasons to choose mattressman.co.uk

Quality service

From ordering online to delivery, the company provides excellent service. Customers receive confirmation of their order and are given the option to choose a delivery date. They are kept informed at every step of the process, and the drivers even call ahead to confirm their arrival. This level of service ensures a smooth and hassle-free experience for customers.

Amazing customer service

Customers who have encountered issues with their orders have praised the company's customer service. In one instance, a customer received a bed that was delivered to the wrong address and had a damaged box. When they contacted the company to raise a complaint, the customer service team was extremely helpful. They offered various solutions, including arranging collection and delivery of a new bed or providing a partial refund if the customer chose to keep it. This level of responsiveness and willingness to resolve issues demonstrates the company's commitment to customer satisfaction.

Great customer service

Another customer had a positive experience with the company's customer service when they received a bunk bed with missing bolts. After contacting customer service, the replacement parts were quickly delivered without any hassle. This prompt and efficient resolution of the issue showcases the company's dedication to ensuring customer satisfaction.

Wide range of products

The company offers a diverse selection of bedroom furniture, including mattresses, beds, and more. Customers have a wide range of options to choose from, allowing them to find the perfect furniture to suit their needs and preferences. This extensive product range ensures that customers can find exactly what they are looking for.

Positive reviews and responsiveness

The company actively engages with customer reviews, both positive and negative. They have replied to 99% of negative reviews, demonstrating their commitment to addressing customer concerns. Additionally, they aim to reply to negative reviews within two days, showing their responsiveness and dedication to resolving any issues that may arise. This level of engagement and responsiveness helps to build trust and confidence in the company.