Drain Smart Drainage

A deeper dive into drain-smart.co.uk

Common questions asked about www.drain-smart.co.uk

1. What services does Drain Smart offer?

Drain Smart offers a variety of drainage services in London and the surrounding counties. These services include blocked drain clearance, CCTV drain surveys, drain lining, drain repairs, emergency drainage, and more. With over 120 years of combined experience and a team of expert technicians, Drain Smart is equipped to handle all types of drain needs, whether for private or commercial properties.

2. Why might I need Drain Smart's drainage services?

There are several reasons why you might need Drain Smart's drainage services. These include foul smells, cracks in the building, ground movement, vermin infestation, and other signs of deteriorating drain conditions. Neglecting these issues can lead to serious consequences such as flooding, failure to clear away waste, subsidence, and ground movement. It is important to address any concerns promptly to prevent further damage and potential risks.

3. How experienced is Drain Smart?

Drain Smart has over 120 years of combined experience in the drainage industry. With a track record of over 45,000 CCTV drain surveys and 150,000 drain repairs, Drain Smart has established itself as a trusted and reliable provider of drainage services in London. The company has also received over 500 five-star reviews on platforms such as Google, Checkatrade, and Trustpilot, further demonstrating their expertise and customer satisfaction.

4. Which areas does Drain Smart service?

Drain Smart provides drainage services in London and the surrounding counties. Their team of technicians is equipped to handle drain issues in various areas, including residential and commercial properties. With their extensive coverage, Drain Smart is able to assist customers in multiple locations and ensure prompt and efficient service.

5. How can I contact Drain Smart for a quote or more information?

To request a free quote or obtain more information about Drain Smart's services, you can call their hotline at 0800 740 80 40. Their team is available to assist you and provide expert guidance based on your specific drain needs. Alternatively, you can also reach out to Drain Smart through their website by filling out the contact form.

Some reasons to choose drain-smart.co.uk

Prompt and Thorough Service

The company is known for being prompt, thorough, and helpful in their services. Customers have praised their ability to deliver comprehensive and detailed reports in a timely manner.

Clear and Timely Communication

Customers have had a great experience with the company's clear and timely communication. They appreciate the company's ability to clearly communicate the scope of work, fees, and arrival times. Reports are also generated quickly, ensuring a smooth process for customers.

Expertise in Identifying and Solving Issues

The company's expertise in identifying and solving drainage issues is highly regarded. In one customer's case, a video inspection revealed a collapsed joint under their kitchen extension. The company's team was able to provide a thorough review and offer a solution that would give greater peace of mind in the long term.

Flexible and Considerate Approach

The company demonstrates a flexible and considerate approach towards their customers. In one instance, the company revised a quote and offered the customer a few days to consider it. This shows their willingness to accommodate customer needs and preferences.

Comprehensive and Informative Service

The company provides a comprehensive and informative service to their customers. In one case, the company's team fitted a full internal sleeve to address multiple issues and provided the customer with 'before and after' video drain scans for their reference. This level of detail and information helps customers understand the work that has been done and provides them with peace of mind.