Cowhide Rugs & Reindeer Hides

A deeper dive into citycows.co.uk

Common questions asked about www.citycows.co.uk

1. What is the return policy for cowhide rugs?

Our return policy for cowhide rugs allows you to return the product within 14 days of receiving it. The rug must be in its original condition and packaging for a full refund to be issued. Please note that return shipping costs will be the responsibility of the customer.

2. How long does delivery take?

Delivery times for our cowhide rugs vary depending on your location. For UK customers, delivery usually takes 2-3 working days. International delivery can take up to 7-10 working days. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances.

3. Can I request a custom size or color for a cowhide rug?

Yes, we offer custom sizes and colors for our cowhide rugs. Simply contact our customer service team with your specific requirements, and we will do our best to accommodate your request. Please note that custom orders may take longer to process and deliver.

4. How do I care for and clean my cowhide rug?

To care for your cowhide rug, we recommend regular vacuuming or shaking to remove dust and dirt. For spills or stains, gently blot the area with a clean cloth and mild soap and water. Avoid using harsh chemicals or cleaners, as they may damage the rug. It is also important to keep the rug away from direct sunlight to prevent fading.

5. Do you offer international shipping?

Yes, we offer international shipping for our cowhide rugs. Please note that additional shipping charges may apply, and delivery times may vary depending on your location. It is recommended to contact our customer service team for more information and a quote for international shipping.

Some reasons to choose citycows.co.uk

Fast Delivery and High-Quality Products

One reviewer mentioned that they ordered a product from City Cows and received it within a few days. They were impressed with the quick delivery and also praised the product for its wonderful quality. This indicates that the company provides fast and efficient delivery services and offers high-quality products.

Positive Customer Reviews

City Cows has a claimed profile on the review platform, which means they actively ask for reviews from their customers, both positive and negative. This suggests that the company values customer feedback and strives to maintain a positive reputation. Additionally, they have replied to a significant percentage of negative reviews, indicating their commitment to addressing customer concerns.

Wide Range of Products

According to one reviewer, City Cows offers a variety of furniture items, specifically mentioning sheepskin rugs. This suggests that the company has a diverse range of products to cater to different customer preferences and needs. Customers can find a wide selection of furniture items to choose from.

Good Communication and Customer Service

A customer mentioned that they had good communication with City Cows when they placed an online order. This indicates that the company values clear and effective communication with their customers. It suggests that they have a responsive customer service team that can address any queries or concerns promptly.

Swift Resolution of Issues

Another reviewer mentioned that they had a minor issue with the color of the product they ordered. However, they praised City Cows for their good communication and swift delivery. This suggests that the company is proactive in resolving customer issues and ensuring customer satisfaction.